Warranty

Warranty Information

At eMarket General Store, we stand behind the quality of our products and strive to provide our customers with a seamless shopping experience. We are pleased to offer a 1-year warranty on most of our products, effective from the date of purchase.

Coverage

Our warranty covers manufacturing defects in materials and workmanship under normal use conditions. This includes any defects arising from faulty components or construction errors. We guarantee that our products will be free from defects for a period of 1 year from the date of purchase.

Exclusions

Please note that our warranty does not cover damage caused by misuse, accidents, alterations, improper maintenance, or unauthorized repairs. Additionally, normal wear and tear, including scratches, dents, and cosmetic damage, are not covered under the warranty.

How to Claim

If you believe your product is defective and covered under warranty, please contact our customer service team within the warranty period. To process your claim, we may require proof of purchase, such as an order number or receipt. Our team will assess the issue and provide further instructions on how to proceed with your warranty claim.

Our Commitment

At eMarket General Store, we are committed to ensuring your satisfaction with our products. If you encounter any issues with your purchase, please don't hesitate to reach out to our dedicated customer service team. We strive to resolve any concerns promptly and efficiently, ensuring that you can shop with confidence. Thank you for choosing eMarket General Store!